Friday, November 2, 2012

Attracting the Destination Wedding Market | Q & A

We have had a lot of requests for a reprint of this Q&A session we did awhile back on one of our Webinars.  It's a great topic and the questions and answers are always timely.  Enjoy.

Webinar Q&A: Attracting the Destination Wedding Market
Our webinar on "Attracting the Destination Wedding Market" inspired some GREAT questions, so I thought I would share all the Q&A! The webinar, in it's recorded version, is available for viewing on our website at BeverlyClarkTraining.com, in the "learning center". Keep those questions and comments coming!
Q: What do you consider as examples of "inspiration boards"?
A: In the special events industry, we are always looking for the trendiest new everything - we need inspiration! Funny thing is, the brides and our clients are looking at the same thing, and with the incredible amount of info on the internet waves, brides get tons of great ideas, then it's the job of the industry professionals to bring it all together and make it all happen! Brides rarely know what all those great "looks" will cost them, though, so it is our job to also be an educator as well as someone who can help them prioritize. And remember what I always say - "trends = upsells"! Think about how every trend can translate into an upsell for your business or service.

Inspiration boards come in many different forms, but most commonly refer to a theme or idea that is played out in pictorial format to "inspire" the reader to duplicate the same type of look. I'm often asked about my favorite blogs, or where I think brides are getting all these wild and wonderful ideas...wow...there is no lack of great blogs, but here are a few of my "faves" where I always see great inspiration boards...

StyleMePretty.com
JuneBugWeddings.com/blogs/what_junebug_loves
GreenWeddingShoes.blogspot.com
JulianneSmith.wordpress.com
iLoveLolliblog.com

Q: What do you consider as examples of "inspiration boards"?
Our most recent webinar on "Attracting the Destination Wedding Market" inspired some GREAT questions, so I thought I would share all the Q&A! The webinar, in it's recorded version, is available for viewing on our website at BeverlyClarkTraining.com, in the "learning center". Keep those questions and comments coming!
Q: We have a new venue in Mexico and I would like to create a theme wedding named "Mercado Theme Wedding". Where and with who should I advertise in order to target this special market. It is a Mexican hacienda theme designed wedding.
A: For destination weddings, any theme that showcases the local area and surroundings will be a popular choice because brides choose a destination, they want their wedding and their guests' experience to reflect the local culture. As for advertising, nothing new is needed to showcase your new themed packages - make the information readily available on your website and in materials that are emailed out. When sending a proposal, you can use that theme as a "sample". Most brides and wedding planners appreciate the inclusive, themed packages for simplicity of costs involved as well as the ease of planning.

Q: We are located in Mexico. Do you think that charity donations are a good idea even if brides will be donating to Mexican Foundations?
A: If a bride is choosing to donate to a charity in place of favors or some other aspect of her wedding, supporting a local charity that will benefit the area in which she hosted her wedding is a wonderful idea. Some brides, however, may have a favorite charity that they prefer to donate to. Being ready with helpful suggestions is always great, should your brides inquire.
Q: How do we get access to the survey results you mentioned?
A:There are two different surveys that I referred to - The Wedding Report is a great source for all industry vendors (www.theweddingreport.com). The surveys conducted by Beverly Clark are available free of charge to our advertising clients. For more information on advertising your location, product or service on one of the Beverly Clark websites, please contact 800.933.3434
Q: Can you please send us the list of the destination wedding activities you came up with...pub crawl, wine tasting, snorkel outing etc
A:Alison Hotchkiss was the resource for these fun activities for the guests to enjoy during a multi-day wedding event. MOST important is being clear about what is "included" (hosted) by the bride & groom and what is an additional charge. For events that only a select few are invited to, such as a bridesmaids' luncheon, you'll want to send separate invitations, send an e-mail, or invite guests personally. Events that everyone is invited to can be listed on the RSVP card. If you include an event on the invitation, you're saying that you're the host--in other words, you're paying for it. If it's an event that you're just organizing but not hosting, you can either add a price--like "Snorkeling expedition, $60 per person"--or just put that information on the Web site with a note in the invitation saying, "Check our Web site for additional wedding week activities." Great activities to consider include: Hiking, museum visit, breakfast, yoga, golfing, local tours, wine tasting, horseback riding, fishing, high tea, frisbee golf, spa day, kayaking, picnic, ping-pong tournament, sightseeing tour, garden tour, snorkeling, beach volleyball, barbecue, surfing lessons, trolley tour, boat trip, pub crawl, cooking class...be creative and take advantage of local culture and activities.
Q: Can you please send us the names of the top destination wedding planners?
A:First, let me be clear that this list is in NO WAY inclusive! Our industry boasts some of the most ridiculously talented people I have ever seen! The ones I mentioned in the webinar include: Michelle Rago, NY; Marcy Blum, NY; Alison Hotchkiss, San Francisco; Lisa Light of Destination Bride; Mindy Weiss, Los Angeles; Beth Helmstetter, Los Angeles; Todd Avery, Texas.

Thursday, November 1, 2012

An Ounce of Image is Worth a Pound of Performance | Top 4 Tips for Website Design

They say an ounce of image is worth a pound of performance.  While certainly the quality of one's performance is what ultimately grasps and maintains the customer, the fact is, that initial impression to even grasp the customer's attention up front will make or break a business or brand.  Below are top 4 tips for helping to make sure that first "image" is grabbing your future customer's attention and by doing so, giving the impression that they will be receiving the quality of that "pound of performance" that your image suggests they will:

1.  Identify and Express Your Brand
What are the distinct attributes of your brand?  What makes you and your product unique?  The visual elements of your Website should convey a look and feel that is consistent with your brand.

2.  Fonts for Maximizing Marketing
Fonts have a distinct personality and feel and you will want to make sure the font matches the personality of your brand and Website feel.    If your business is a hotel that is very traditional and well-established, you may use a traditional type face with serifs to convey a traditional and relaxed impression.  The other item to consider is legibility.  How easy will it be for your visitors to read the font? In most cases, super fancy fonts are better in very large sizes to display a link but are not ideal for the content of a site.

3.  Use Pictures & Video
Photographic images on a Website used to be a considered a novelty many years ago. Now they are a necessity.  Often a client will book a service based on the quality of images on the site.  And triply so with the bridal market.  As one bride said, "If the images on a Website of a wedding vendor are non-existent or dated or limited, I will not inquire on their service, no matter how highly they are recommended.  Their Website is their chance to put their best foot forward."

Images should be plentiful, current and show a wide variety of styles of events and colors.  Certainly larger images take longer to download, so consider this when building your Website and Gallery.

Now almost all leading event businesses have a short "commercial" or video clip on their homepage for viewers to see, either touring the wedding site or showcasing various events or providing a personal interview with the wedding vendor.  It's a great way to add life to showcasing your services and personality and brand.

4.  Colors
Background colors of Websites range from pure white to pure black and every color in between.  There is no "one" color that is automatically better than another.  It is the overall "feel", including the font, color, style  and type of images used that determine the best Websites.  Always remember your product and image.  For example, a corporate hotel chain or transportation company (train or airline) may use a pure white background while a destination wedding location in the Caribbean may use a more relaxed font, lots of explosive colors, etc. 

By really honing in on what your brand is and what you want to convey first, this will help as you tie together the most effective Website design to match your product.